Privacy policy
ENGLISH
Privacy Policy
In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR), as well as Organic Law 3/2018 on the Protection of Personal Data and guarantee of digital rights (LOPDGDD), users of this website are informed of the following aspects:
1. Data controller
• Owner: Win to Win Rentals S.L.
• Address: Calle Higueral, 8, Block 1, Staircase 1, 1st Floor A, 29730, Rincón de la Victoria, Málaga, Spain
• Contact email: info@wintowinrentals.com
• Website: www.wintowinrentals.com
2. Personal data collected
Win to Win Rentals S.L. may collect the following personal data:
• Identification data: first name, last name.
• Contact data: email address, telephone number.
• Billing and payment data (when applicable).
• Data necessary for the management of reservations.
• Browsing data through cookies (see Cookie Policy).
No specially protected data are collected.
3. Purpose of data processing
The personal data provided by the user are processed for the following purposes:
• Managing information or contact requests.
• Managing tourist accommodation reservations.
• Providing the contracted services.
• Sending communications related to the reservation or service.
• Improving user experience and website performance.
• Complying with legal obligations.
4. Legal basis for processing
The legal basis for data processing is:
• The performance of a contract or the application of pre-contractual measures.
• The user’s consent.
• Compliance with legal obligations.
• The legitimate interest of the controller in improving the service.
5. Data retention
Personal data will be retained:
• For the time necessary to fulfill the purpose for which they were collected.
• While a contractual or commercial relationship exists.
• For the periods required by tax, accounting, and legal regulations.
6. Data recipients
Data may be disclosed to:
• Service providers necessary for the execution of the service (payment platforms, management software, technology providers).
• Public authorities when there is a legal obligation.
No data will be transferred for commercial purposes without express consent.
7. International data transfers
If third-party services located outside the European Economic Area are used (for example, Google), transfers will be carried out in accordance with the appropriate safeguards provided by current regulations.
8. User rights
The user may exercise the following rights:
• Access to their personal data.
• Rectification of inaccurate data.
• Deletion of data when they are no longer necessary.
• Restriction of processing.
• Objection to processing.
• Data portability.
To exercise these rights, the user may send a written request to info@wintowinrentals.com, indicating the right they wish to exercise and providing proof of identity.
9. Data security
Win to Win Rentals S.L. adopts the technical and organizational measures necessary to guarantee the security, integrity, and confidentiality of personal data, preventing loss, alteration, or unauthorized access.
10. Changes to the privacy policy
Win to Win Rentals S.L. reserves the right to modify this privacy policy to adapt it to legislative changes or changes in activity. Modifications will be published on this same page.
11. Supervisory authority
If the user considers that their rights have not been adequately addressed, they may file a complaint with the Spanish Data Protection Agency (AEPD) through its website: www.aepd.es